What Our Clients Say

PRINCE2 Training

G. Lewsley — March 2021
“Kathleen thanks very much for all your help, support and guidance this past week. Delivering training virtually is often hard to keep attention and deliver a message, but you managed to make it very engaging and informative.”

B. Baxter  Nov. 2019
“I was absolutely delighted with the professional service provided by Elite Training. In particular, the trainer for the week, Margaret Short. Margaret is unbelievably hard working, enthusiastic and patient. Achieving my PRINCE2 Practitioner would not have been possible without her expert training and for that I am very thankful.”

Management Development Training

Sensum  2017
Kathleen delivered a Management Development programme for our Managers and we were delighted with the training as it was specific to our needs. Kathleen’s mode of delivery and professionalism throughout was exceptional.’”

Edina Group  2019
“The feedback from the attendees has been extremely positive and complimented how relevant and useful the material covered was. Kathleen’s approach and knowledge were outstanding and related well with the group.” 

Customer Care Training

Glynis Hobson, Director of Customer Service, Co-ownership Housing
“We are delighted at the impact of the recent customer service training delivered by Margaret to the customer services team at Co-Ownership. Margaret took time to build customer scenarios that were relevant to our business and used these to build understanding. Her approach builds trust with those who attend but equally challenges their thinking and mindsets. It is as relevant for someone with 20 years experience as it is for someone just starting out. Thank you Margaret.”

Sales Training

Chris Goldring, Mahlatini Luxury Travel
“Kathleen from Elite Training delivered an intensive sales training course consisting of group and one to one sessions. Kathleen moulded the course around our requirements and the feedback from the sales team was incredibly positive. From these sessions management has been able to implement process improvements which the sales team have readily adopted. I was very happy with the service and professionalism of Kathleen and would not hesitate in recommending Kathleen and Elite Training to other companies.” 

Damien Campbell, Fleet Financials
Kathleen thank you so much for the work to date…We are definitely starting to see clarity and benefits in the workshops…. From a personal point of view what has impressed me most about your style is that it facilitates a discussion at the appropriate times and allows the ‘debate’ to develop. With strong minded sales people this helps with buy in and ownership of the process and they don’t go away feeling that they have been talked to for 3 hours.”

Got a Question?

Call us now: +44 28 9024 2622
Email: enquiries@elitetraining.com

Training Formats:

Online tutor-led classes
Private closed courses
Public courses
Customised courses

Make an Enquiry

Interested?

We offer a free 1hr no-obligation consultation by phone or Zoom (or at your premises if in greater Belfast) to discuss your requirements.