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ILM Level 3

Institute of Leadership & Management (ILM)

ILM is an internationally recognised management-awarding body whose qualifications align with the UK’s Qualifications & Credit Framework (QCF) and are accredited by the Office of Qualifications & Examinations Regulation (OfQual)

Levels of Certification

ILM qualifications range from Level 2 to 7. Elite Training delivers Levels 2, 3 & 5

Accreditation Format

Choose from a list of modules to make up the necessary accreditation (i.e. Level 2, 3 or 5). Once complete, delegates are awarded a Unit Certification for the Level obtained

Extra modules allow delegates to gain more Credit Values (CVs). Once additional modules are complete, delegates obtain a Full Award, Certificate or Diploma, for that level

So, in each level, delegates can achieve:

Unit accreditation
Award accreditation
Certification Accreditation
Diploma Accreditation (NB: Diploma Level is not offered by Elite Training)

Duration: 4 days (non-consecutive)

Programme Content

Delegates must obtain a minimum of 4 credits (2-3 modules) to obtain a Level 3 Award. The course prepares delegates for all necessary assignments (see module options below)

Available Modules (click title to read more):

Leading & Motivating Teams | 2 Days • 2 Credits

Roles & responsibilities of managers; adaptable management styles; practical motivation methods (SMART objectives, essential communication skills).

Problem Solving & Decision Making | 2 Days • 2 Credits

Types of problems in the workplace (inefficiency, ineffectiveness & deviation); dissecting a problem (incl. root cause analysis); outcomes, costs, change management implications; assessment (scoring matrices, business case development).

Managing Stress & Conflict | 1 Day • 1 Credit

Causes and effects of stress & conflict; strategies & approaches to end conflict; the manager’s role; skills practice.

Performance Management | 2 Days • 2 Credits

Setting performance standards & expectations; monitoring performance; appropriate feedback (formal and informal); workplace investigations; statutory disciplinary & grievance procedures; chairing hearings; coaching skills.

Business Improvement Techniques | 2 Days • 2 Credits

Lean processing (incl. identifying waste in operational processes using 5 S’s); KanBan Method; Statistical Process Control.

Managing Workplace Projects | 2 Days • 2 Credits

How to scope, plan and manage a project; monitoring and reporting progress.

Quality Management in the Workplace | 2 Days • 2 Credits

Quality standards (incl. Standard Operating Procedures); Quality Control procedures (incl. Maintenance of documentation); Quality Assurance mechanisms.

FAQs

What is ILM Level 3 training?
ILM Level 3 is a recognised leadership and management qualification that equips aspiring and first-line managers with the skills to lead teams, handle challenges, and contribute more effectively to organisational goals.

Who should consider ILM Level 3 training?
This programme is ideal for team leaders, supervisors, or anyone stepping into a managerial role who wants to develop a stronger foundation in leadership, communication, and performance management.

What does the course cover?
The course includes modules on leading and motivating teams, problem solving, performance management, handling workplace conflict, and managing small-scale projects. Each module is designed to reflect real-world managerial responsibilities.

How long does the qualification take?
The ILM Level 3 Award typically takes 4 non-consecutive days to complete. Participants select a minimum of 2–3 modules to reach the required 4 credits for qualification.

Do I need to complete assignments?
Yes. ILM Level 3 includes written assignments for each module, giving you the chance to apply learning directly to your workplace context. Support is provided throughout to help you complete these successfully.

Is this course suitable for those without prior management experience?
Absolutely. ILM Level 3 is a great starting point for those new to management. It introduces key concepts in an accessible way while still providing a challenge and relevance for those with some experience.

How is the ILM Level 3 course delivered?
Training is delivered in person and includes interactive exercises, practical discussions, and tutor-led workshops. The structure allows you to learn from real scenarios and apply techniques directly to your role.

Can the training be delivered at our workplace?
Yes. ILM Level 3 courses can be delivered on-site in Northern Ireland for organisations that prefer a tailored, team-based learning environment.

Is ILM Level 3 recognised by employers?
Yes. As part of the UK Qualifications and Credit Framework, ILM Level 3 is widely respected and valued across industries, enhancing both credibility and career progression opportunities.

How can I enrol on ILM Level 3 training in Northern Ireland?
To discuss course dates or book a place, contact us on +44 28 9024 2622 or email enquiries@elitetraining.com. The team will be happy to help tailor the right option for your organisation.