Every business has a skills gap somewhere. Perhaps newly promoted supervisors are still finding their feet, or the sales team keeps losing deals right at the final hurdle. Whatever yours looks like, the right business skills training can close it, and at Elite Training NI we have spent almost 30 years helping organisations across Northern Ireland do exactly that.
Our management training sits at the heart of what we do, covering everything from business planning to conflict resolution. Directors who are short on time can even take a three-hour executive leadership session. Anyone who wants a recognised qualification can join one of our ILM-accredited programmes, with awards available at different levels depending on experience.
Projects rarely run themselves. Our PRINCE2 and project management courses give teams a shared method and a shared language, which is often what stops a project drifting off course. Programme management and project governance workshops are available for those further up the chain.
Sales training walks delegates through the whole selling process, from fact-finding to closing, while customer service training helps staff handle complaints and difficult situations calmly. They are two sides of the same relationship, and each tends to improve the other.
A surprising amount of workplace friction comes down to how people say things. Our communications training includes presentation skills, report writing, minute taking and tender writing, along with assertiveness for anyone who finds it hard to speak up.
Courses are available as online tutor-led classes, private closed courses, public courses and fully customised programmes. A closed course can be built around your own scenarios, which usually helps the learning stick far better than generic examples. You can see the full range on our business training courses page.
If you are not sure which course suits your team, that is what our free one-hour consultation is for. Elite Training will talk through your goals by phone or Zoom, or at your premises if you are in Greater Belfast, with no obligation to book. Call +44 28 9024 2622 or email enquiries@elitetraining.com, and we will find a time that works.