Change Management

Change Management

(2 days)

Change management is a structured approach to transitioning individuals, teams & organisations from a current state to a desired future state.

This course is aimed at managers required to implement change within an organisation. It addresses the practicalities of implementing the four main types of change: Strategic, Technological, Structural, and the changing of personnel attitudes & behaviours.

Delegates adopt a highly practical approach to applying the techniques covered.

Course Content

  • Determining the need for change
  • Drivers for & against change (Force field analysis)
  • Incremental v. transformational change management approach
  • Defining the change “programme” i.e. What needs to be done
  • How people react to change:
    • Organisational Iceberg
    • Change fatigue
    • Overcoming barriers
    • Using change champions
    • Early “wins”
  • Role of Senior Responsible Officer (SRO)
  • Role of Change Programme Manager
  • Role of Business Change Manager
  • Developing the communication plan
  • “Selling the change”
  • Implementing the plan
  • Leadership essentials
  • Evaluating the change programme
  • Course summary