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Three Key Benefits to Customer Service Training
Although there any many aspects of successful businesses, customer service is the element that is seen the most by customers. Each interaction with a customer, potential or existing, can in turn impact the health of your business. This why it is imperative that your...
The Importance of Change Management Training
In every business environment, change is an integral element. When a large change within your organisation is approaching, putting a plan in place for managing your team and individual employees is essential. Change Management is a coordinated way of managing any...
Our ILM Accredited Programmes Explained
As one of the most popular ways to improve leadership skills, ILM Accredited courses are at the forefront of management training. Awarded by an internationally recognised awarding body, in The Institute of Leadership & Management, ILM programmes courses are the...
Business Training Courses in Northern Ireland
If you’re looking to expand the knowledge and skillset of your employees, Business Training courses are the perfect way to do so. Providing development opportunities to your workforce is vitally important to the success of your business as a whole, as well as...
How Sales Training Can Benefit Your Business
For companies who may be experiencing a plateau in sales, providing sales training to your team can prove to be extremely valuable. Businesses who have trained with us here at Elite Training in Belfast have reported a significant increase in their sales figures after...
Why Minute Taking Training is Essential
In every business organisation, every meeting will require a minute taker to make a public record of what has been discussed. Often, employees may be asked at short notice to take minutes, having had little to no training on the task, which can be incredibly daunting....
What Makes PRINCE2 So Successful?
As the workplace continuously evolves and changes, one particular aspect that businesses are looking to train employees in is project management. Project-based workplaces require staff to understand specific methods that can then be adapted to fit unique situations....
Why Communications Training is Important
In the post-pandemic landscape, many people have found that communication skills have suffered during time at home. As an interpersonal skill, communication is vital in the world of business – with the right social skills, relationships with clients, between...
What’s the Purpose of Corporate Training?
If you have logged onto Google to find corporate training companies in Belfast for the purpose of improving your workplace, you are already one step in the right direction. Over the years, the impact corporate training can make has been highlighted as companies are...
Training to Improve Customer Service
If there is one aspect of customer service that is an absolute necessity, it’s customer care training. Everyone can think of one example of bad customer service and how it impacted their experience, and anybody who has worked in hospitality knows the statistics around...
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